Showing posts with label Transportation. Show all posts
Showing posts with label Transportation. Show all posts
Saturday, March 15, 2025
Saturday, November 2, 2024
Tuesday, October 29, 2024
Friday, May 8, 2020
Public transport and motorbikes can travel, too
Public transport and motorbikes can travel, too
Bukit Aman has decided to allow public transport and motorcycles to make journeys across state lines.
Federal CID director Comm Datuk Huzir Mohamed said the decision was made after assessing the current situation on the roads.
He said police observed and studied the movement on highways and federal roads yesterday and found traffic to be smooth.
Comm Huzir, however, said only public transportation and motorcyclists with approval from the authorities would be allowed to make the interstate trips.
~The Star~
Bukit Aman has decided to allow public transport and motorcycles to make journeys across state lines.
Federal CID director Comm Datuk Huzir Mohamed said the decision was made after assessing the current situation on the roads.
He said police observed and studied the movement on highways and federal roads yesterday and found traffic to be smooth.
Comm Huzir, however, said only public transportation and motorcyclists with approval from the authorities would be allowed to make the interstate trips.
~The Star~
Wednesday, April 22, 2020
MAS: All passengers must wear face masks, starting Thursday (April 23)
MAS: All passengers must wear face masks, starting Thursday (April 23)
All Malaysia Airlines passengers are now required to bring and wear their own protective masks effective April 23, 2020, at touch-points such as check-in, boarding, in the aircraft cabin, disembarkation and collection of baggage on arrival to mitigate the spread of Covid-19.
This requirement applies to all passengers (excluding infant) travelling on all Malaysia Airlines’ domestic, international and charter flights, to ensure the comfort and wellbeing of each passenger and airline employee, it said in a statement here Wednesday (April 22).
Malaysia Airlines will not accept passengers that do not have/wear a face mask at the time of check-in and boarding, it stressed.
"For passengers’ own comfort, especially on long haul flights, you are advised to bring additional masks and hand sanitisers for your own use.”
Passengers are also reminded to respect the personal space of others and observe social distancing where required and to comply with other safety measures in our pre-departure and arrival processes to ensure you have a safe journey.
The safety of its passengers and staff is of utmost importance to Malaysia Airlines. - Bernama
All Malaysia Airlines passengers are now required to bring and wear their own protective masks effective April 23, 2020, at touch-points such as check-in, boarding, in the aircraft cabin, disembarkation and collection of baggage on arrival to mitigate the spread of Covid-19.
This requirement applies to all passengers (excluding infant) travelling on all Malaysia Airlines’ domestic, international and charter flights, to ensure the comfort and wellbeing of each passenger and airline employee, it said in a statement here Wednesday (April 22).
Malaysia Airlines will not accept passengers that do not have/wear a face mask at the time of check-in and boarding, it stressed.
"For passengers’ own comfort, especially on long haul flights, you are advised to bring additional masks and hand sanitisers for your own use.”
Passengers are also reminded to respect the personal space of others and observe social distancing where required and to comply with other safety measures in our pre-departure and arrival processes to ensure you have a safe journey.
The safety of its passengers and staff is of utmost importance to Malaysia Airlines. - Bernama
Wednesday, April 1, 2020
Taxis and e-hailing vehicles to operate from 6am to 10pm
Taxis and e-hailing vehicles to operate from 6am to 10pm
Taxi, e-hailing and delivery services will only be allowed to be on the road for specific hours daily from today during the extended movement control order (MCO), says the Transport Ministry.
“From April 1 onwards, during the MCO, taxis and e-hailing vehicles are allowed to operate from 6am to 10pm.
“Delivery services are allowed to operate between 8am and 8pm, ” the ministry said in a statement yesterday.
The ministry is encouraging logistics and transportation companies involved with delivering essential goods to do so between 7pm and 7am, the most unhindered movement during the extended MCO.
It said operational hours under the MCO for stage buses, express buses, trains and their terminals continue to be limited to 6am to 10am and 5pm to 10pm as announced previously.
The statement said the restriction, covering the two-week extended MCO period, was necessary in line with the government’s efforts to reduce the spread of Covid-19 infections and put the country on the path to full recovery.
“Several difficult decisions had to be made under the second phase of the MCO from April 1-14.
“For measures related to public transportation, they are aimed to further reduce person-to-person contact on buses, rail services, taxis and in e-hailing services, and break potential chains of infection on these modes of transportation, ” the statement added.
The ministry reminded passengers to adhere to regulations and social distancing practices, including reducing crowding while using public transportation during the extended MCO period.
~The Star~
Taxi, e-hailing and delivery services will only be allowed to be on the road for specific hours daily from today during the extended movement control order (MCO), says the Transport Ministry.
“From April 1 onwards, during the MCO, taxis and e-hailing vehicles are allowed to operate from 6am to 10pm.
“Delivery services are allowed to operate between 8am and 8pm, ” the ministry said in a statement yesterday.
The ministry is encouraging logistics and transportation companies involved with delivering essential goods to do so between 7pm and 7am, the most unhindered movement during the extended MCO.
It said operational hours under the MCO for stage buses, express buses, trains and their terminals continue to be limited to 6am to 10am and 5pm to 10pm as announced previously.
The statement said the restriction, covering the two-week extended MCO period, was necessary in line with the government’s efforts to reduce the spread of Covid-19 infections and put the country on the path to full recovery.
“Several difficult decisions had to be made under the second phase of the MCO from April 1-14.
“For measures related to public transportation, they are aimed to further reduce person-to-person contact on buses, rail services, taxis and in e-hailing services, and break potential chains of infection on these modes of transportation, ” the statement added.
The ministry reminded passengers to adhere to regulations and social distancing practices, including reducing crowding while using public transportation during the extended MCO period.
~The Star~
Tuesday, March 24, 2020
KTMB to suspend interstate, intercity train services from Wed
KTMB to suspend interstate, intercity train services from Wednesday (March 25)
Keretapi Tanah Melayu Berhad (KTMB) will be suspending its interstate and intercity train services beginning Wednesday (March 25), and not on Tuesday (March 24) as stated earlier.
According to a statement issued on Monday (March 24), the suspension of the services is until the end of the movement control order (MCO) and the effective date was deferred to Wednesday as many commuters have bought the tickets for tomorrow's train services.
Earlier, its chief executive officer Datuk Kamarulzaman Zainal said with the suspension of the services, only two services - Electric Train Services (ETS) and KTM Intercity - would operate daily, compared to eight in the normal situation.
He said KTM Komuter operation would be reduced to 49 services a day for the Klang Valley and north sector while services of several other trains would be continued to serve certain needs.
"This includes the transporting of medical and food supplies as well as the movement of staff of various critical services involved in the enforcement of the MCO," he said in a statement.
Meanwhile, Kamarulzaman said Skypark Link train services between Kuala Lumpur Sentral Station and Sultan Abdul Aziz Shah Airport in Subang would be reduced to four services daily, against eight before.
However, he said KTMB would fully suspend Ekspres Rakyat Timuran, Ekspres Selatan and Shuttle Tebrau services until the MCO enforcement ended.
"Passengers can make amendments or cancel their tickets via the website www.ktmb.com.my, ” he said.
Meanwhile, Express Rail Link (ERL) in a separate statement, said it would limit its services, effective Tuesday (March 24) until further notice.
ERL said the KLIA (Kuala Lumpur International Airport) Ekspres and KLIA Transit will run as a combined service at 30-minute intervals from 6am to 10am, and 5pm to 10pm daily.
"Please note that there will be no train services at other times,” the statement said.
Also, the journey time between KL Sentral and KLIA will take 35 minutes, while all departures at the KL Sentral Station will be from KLIA Ekspres Departure platform. - Bernama
Keretapi Tanah Melayu Berhad (KTMB) will be suspending its interstate and intercity train services beginning Wednesday (March 25), and not on Tuesday (March 24) as stated earlier.
According to a statement issued on Monday (March 24), the suspension of the services is until the end of the movement control order (MCO) and the effective date was deferred to Wednesday as many commuters have bought the tickets for tomorrow's train services.
Earlier, its chief executive officer Datuk Kamarulzaman Zainal said with the suspension of the services, only two services - Electric Train Services (ETS) and KTM Intercity - would operate daily, compared to eight in the normal situation.
He said KTM Komuter operation would be reduced to 49 services a day for the Klang Valley and north sector while services of several other trains would be continued to serve certain needs.
"This includes the transporting of medical and food supplies as well as the movement of staff of various critical services involved in the enforcement of the MCO," he said in a statement.
Meanwhile, Kamarulzaman said Skypark Link train services between Kuala Lumpur Sentral Station and Sultan Abdul Aziz Shah Airport in Subang would be reduced to four services daily, against eight before.
However, he said KTMB would fully suspend Ekspres Rakyat Timuran, Ekspres Selatan and Shuttle Tebrau services until the MCO enforcement ended.
"Passengers can make amendments or cancel their tickets via the website www.ktmb.com.my, ” he said.
Meanwhile, Express Rail Link (ERL) in a separate statement, said it would limit its services, effective Tuesday (March 24) until further notice.
ERL said the KLIA (Kuala Lumpur International Airport) Ekspres and KLIA Transit will run as a combined service at 30-minute intervals from 6am to 10am, and 5pm to 10pm daily.
"Please note that there will be no train services at other times,” the statement said.
Also, the journey time between KL Sentral and KLIA will take 35 minutes, while all departures at the KL Sentral Station will be from KLIA Ekspres Departure platform. - Bernama
Tuesday, March 17, 2020
Restricted movement for 14 days
Restricted movement for 14 days
Public measure: The movement control order will limit congregation at religious, sport, social and cultural events.
PETALING JAYA: A movement control order will be imposed from tomorrow until the end of the month to contain the Covid-19 outbreak, says Tan Sri Muhyiddin Yassin.
The Prime Minister announced the measure after chairing the National Security Council (NSC) last night.
“The government has decided to enact the measure, starting March 18 until March 31, throughout the whole country.
“This order is being issued under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967, ” he said during a special broadcast.
The measure will restrict the movement and congregation at religious, sport, social and cultural events.
While public and business premises will be closed, Muhyiddin announced that supermarkets, sundry shops and other shops which sell daily essentials will remain open.
Overseas travel for Malaysians will be restricted while those returning to the country must undergo health checks and voluntary quarantine.
Educational centres and schools, including higher learning institutions, will also be closed during this period.
The Prime Minister assured the public that essential services will continue.
These include health services, utilities such as fuel and electricity, along with the Fire and Rescue Department, police and those involved in the food supply chain.
Muhyiddin said he will chair daily NSC meetings and periodic updates will be announced to the public.
He also urged for all Malaysians to be patient during these trying times and to comply with the restrictions.
He assured the public that enough food and essentials are available, including face masks.
But at the same time, he said the Domestic Trade and Consumer Affairs Ministry will monitor the supply of these items.
“I realise the public might feel these actions create difficulties and hardships during their day to day lives. However, such action must be taken by the government to contain the outbreak.
“We cannot wait any longer for the situation to turn more dire. Drastic measures have to be taken immediately, ” he said.
He urged the public not to panic and remain calm.
“I believe that with these measures, we will be able to contain the outbreak soon, ” he said.
Muhyiddin also thanked those directly involved in combating the Covid-19 outbreak, including health officers and public servants who have been working around the clock.
“I pray that you will remain strong in performing your duties for the country to ensure public safety, ” he said.
~The Star~
Public measure: The movement control order will limit congregation at religious, sport, social and cultural events.
PETALING JAYA: A movement control order will be imposed from tomorrow until the end of the month to contain the Covid-19 outbreak, says Tan Sri Muhyiddin Yassin.
The Prime Minister announced the measure after chairing the National Security Council (NSC) last night.
“The government has decided to enact the measure, starting March 18 until March 31, throughout the whole country.
“This order is being issued under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967, ” he said during a special broadcast.
The measure will restrict the movement and congregation at religious, sport, social and cultural events.
While public and business premises will be closed, Muhyiddin announced that supermarkets, sundry shops and other shops which sell daily essentials will remain open.
Overseas travel for Malaysians will be restricted while those returning to the country must undergo health checks and voluntary quarantine.
Educational centres and schools, including higher learning institutions, will also be closed during this period.
The Prime Minister assured the public that essential services will continue.
These include health services, utilities such as fuel and electricity, along with the Fire and Rescue Department, police and those involved in the food supply chain.
Muhyiddin said he will chair daily NSC meetings and periodic updates will be announced to the public.
He also urged for all Malaysians to be patient during these trying times and to comply with the restrictions.
He assured the public that enough food and essentials are available, including face masks.
But at the same time, he said the Domestic Trade and Consumer Affairs Ministry will monitor the supply of these items.
“I realise the public might feel these actions create difficulties and hardships during their day to day lives. However, such action must be taken by the government to contain the outbreak.
“We cannot wait any longer for the situation to turn more dire. Drastic measures have to be taken immediately, ” he said.
He urged the public not to panic and remain calm.
“I believe that with these measures, we will be able to contain the outbreak soon, ” he said.
Muhyiddin also thanked those directly involved in combating the Covid-19 outbreak, including health officers and public servants who have been working around the clock.
“I pray that you will remain strong in performing your duties for the country to ensure public safety, ” he said.
~The Star~
Monday, March 9, 2020
COVID-19: Malaysia bars entry of cruise vessels
COVID-19: Malaysia bars entry of cruise vessels
Malaysia will not to permit entry of cruise vessels to its ports with immediate effect due to the COVID-19 outbreak until the overall situation improves and the spread of the virus is contained, said Health Director-General Datuk Dr Noor Hisham Abdullah.
He said in view of the recent resurgence of COVID-19 cases in Malaysia and around the world, various measures were being taken by the Malaysian authorities to contain local transmission and to safeguard public health.
He said entry and transit of cruise vessels, passengers and crew members require considerable medical resources to be made available at ports for screening and treatment purposes.
"During this difficult period, it is important that more medical resources are concentrated at hospitals to attend to medical emergencies and undertake preventive measures.
"As such the Ministry of Health in consultation with other government ministries and agencies has taken the decision not to permit the entry of cruise vessels to Malaysian ports," he said in a Facebook posting today.
Dr Noor Hisham said the Health Ministry aknowledged that the cruise industry is an important component of Malaysia’s tourism sector and has contributed significantly to the Malaysian economy but was hopeful that this is a temporary measure and was confident that the concerted efforts of all parties will assist in resolving the issue at hand soonest possible.
-- BERNAMA
Malaysia will not to permit entry of cruise vessels to its ports with immediate effect due to the COVID-19 outbreak until the overall situation improves and the spread of the virus is contained, said Health Director-General Datuk Dr Noor Hisham Abdullah.
He said in view of the recent resurgence of COVID-19 cases in Malaysia and around the world, various measures were being taken by the Malaysian authorities to contain local transmission and to safeguard public health.
He said entry and transit of cruise vessels, passengers and crew members require considerable medical resources to be made available at ports for screening and treatment purposes.
"During this difficult period, it is important that more medical resources are concentrated at hospitals to attend to medical emergencies and undertake preventive measures.
"As such the Ministry of Health in consultation with other government ministries and agencies has taken the decision not to permit the entry of cruise vessels to Malaysian ports," he said in a Facebook posting today.
Dr Noor Hisham said the Health Ministry aknowledged that the cruise industry is an important component of Malaysia’s tourism sector and has contributed significantly to the Malaysian economy but was hopeful that this is a temporary measure and was confident that the concerted efforts of all parties will assist in resolving the issue at hand soonest possible.
-- BERNAMA
Thursday, January 23, 2020
Bus terminals to implement cashless ticket purchase
Bus terminals to implement cashless ticket purchase
The Transport Ministry is working to get all public bus terminals in the country to implement cashless ticket purchases by using the e-wallet system.
Transport Minister Anthony Loke Siew Fook, said it would be carried out in stages since there are terminals which have yet to implement the centralised ticketing system (CTS).
“If possible, we want all terminals to go cashless, but we also need to look at the facilities available and condition at the terminal, so those without CTS facility will take more time,” he told a press conference at the Southern Integrated Terminal (TBS) today.
He was at a TBS to monitor the “balik kampung” exodus among city folks returning to their hometowns for the Chinese New Year celebration. Also present was Deputy Transport Minister Kamarudin Jaffar.
Loke said for bus companies, especially stage bus operators who received subsidies from the government, they are required to implement a cashless ticket purchase system and it will be implemented in stages.
As for express bus companies, Loke said he believed they would be able to implement the ‘cashless’ ticket purchase system as some major bus terminals had already adopted the system.
Currently, among the bus terminals with facilities for cashless ticket purchases are the Terminal Amanjaya in Ipoh, and TBS, which also began accepting ticket purchase through e-wallet today.
In welcoming the move by TBS, Loke said it was in line with the ministry’s focus on the digitalisation of transport services.
In another development, he said the Land Public Transport Agency (APAD) had approved temporary licence for 316 additional buses for the Chinese New Year celebration. - Bernama
The Transport Ministry is working to get all public bus terminals in the country to implement cashless ticket purchases by using the e-wallet system.
Transport Minister Anthony Loke Siew Fook, said it would be carried out in stages since there are terminals which have yet to implement the centralised ticketing system (CTS).
“If possible, we want all terminals to go cashless, but we also need to look at the facilities available and condition at the terminal, so those without CTS facility will take more time,” he told a press conference at the Southern Integrated Terminal (TBS) today.
He was at a TBS to monitor the “balik kampung” exodus among city folks returning to their hometowns for the Chinese New Year celebration. Also present was Deputy Transport Minister Kamarudin Jaffar.
Loke said for bus companies, especially stage bus operators who received subsidies from the government, they are required to implement a cashless ticket purchase system and it will be implemented in stages.
As for express bus companies, Loke said he believed they would be able to implement the ‘cashless’ ticket purchase system as some major bus terminals had already adopted the system.
Currently, among the bus terminals with facilities for cashless ticket purchases are the Terminal Amanjaya in Ipoh, and TBS, which also began accepting ticket purchase through e-wallet today.
In welcoming the move by TBS, Loke said it was in line with the ministry’s focus on the digitalisation of transport services.
In another development, he said the Land Public Transport Agency (APAD) had approved temporary licence for 316 additional buses for the Chinese New Year celebration. - Bernama
Tuesday, January 21, 2020
Yong Tai bags international cruise terminal project in Melaka
Yong Tai bags international cruise terminal project in Melaka
Yong Tai Bhd, a tourism and cultural-related property developer, has secured a contract to develop an international cruise terminal in Impression City Melaka.
Wholly-owned subsidiary Yong Tai Bhd Impression Sdn Bhd today accepted the letter of approval from the Melaka state government, the company said.
"The proposed development will be built on Kawasan Bandar VI, Daerah Melaka, which is part of Yong Tai's flagship mixed development project with estimated gross development value of RM8 billion,” it said in a filing with Bursa Malaysia.
The group also entered a memorandum of understanding with maritime passenger terminal operator Singapore Cruise Centre Pte Ltd (SCC) to engage SCC as terminal operation and management consultant for a fee of S$120,000.
In a separate statement, Yong Tai Bhd chief executive officer Datuk Wira Boo Kuang Loon said the cruise terminal development would be integrated with the group’s Terra Square mixed development project in Impression City, which is also linked to Encore Melaka theatre.
“The completion of the cruise terminal is slated to be a major game changer for Impression City, further strengthening the mega-project’s gross development value over the long run,” he said.
Boo said the cruise terminal was also expected to create greater footfall to the Terra Square retail mall, as it would be integrated with the proposed development.
-- BERNAMA
Yong Tai Bhd, a tourism and cultural-related property developer, has secured a contract to develop an international cruise terminal in Impression City Melaka.
Wholly-owned subsidiary Yong Tai Bhd Impression Sdn Bhd today accepted the letter of approval from the Melaka state government, the company said.
"The proposed development will be built on Kawasan Bandar VI, Daerah Melaka, which is part of Yong Tai's flagship mixed development project with estimated gross development value of RM8 billion,” it said in a filing with Bursa Malaysia.
The group also entered a memorandum of understanding with maritime passenger terminal operator Singapore Cruise Centre Pte Ltd (SCC) to engage SCC as terminal operation and management consultant for a fee of S$120,000.
In a separate statement, Yong Tai Bhd chief executive officer Datuk Wira Boo Kuang Loon said the cruise terminal development would be integrated with the group’s Terra Square mixed development project in Impression City, which is also linked to Encore Melaka theatre.
“The completion of the cruise terminal is slated to be a major game changer for Impression City, further strengthening the mega-project’s gross development value over the long run,” he said.
Boo said the cruise terminal was also expected to create greater footfall to the Terra Square retail mall, as it would be integrated with the proposed development.
-- BERNAMA
Monday, January 20, 2020
PLUS issues travel advisory for Chinese New Year journey
PLUS issues travel advisory for Chinese New Year journey
PLUS Malaysia (PLUS) has issued its Travel Time Advisory (TTA) for North-South Expressway (NSE) users ahead of the Chinese New Year celebration starting from Jan 20 to Feb 2, to reduce traffic congestion with volume expected to increase to two million vehicles daily.
In a statement, it urged motorists from the Klang Valley heading towards Perlis, Kedah, Penang, North Perak and Johor to enter the highway before 9am.
Meanwhile, motorists heading to other destinations such as Ipoh, Negeri Sembilan and Melaka are advised to get into the highway after noon.
For the return trip to Kuala Lumpur, PLUS advised its customers to enter the expressway before 9am to ensure the traffic flows in stages from all locations to the Klang Valley.
At the same time, the company said it would temporarily halt highway maintenance and repair works between Jan 22 and Feb 2 and would provide crane and tow truck services at strategic locations on the highway to help travellers enjoy a safe, smooth and comfortable journey.
PLUS will also enhance cooperation with the authorities such as Royal Malaysian Police, Fire and Rescue Department, ambulance, Civil Defence Force, and People's Volunteer Corps (RELA), as well as increasing the number of its personnel in preparation for emergency assistance.
On top of that, it is providing additional public toilets and mobile water tanks at several locations, as well 70 self-service reload kiosks (SSK) to accommodate the increase in traffic.– Bernama
PLUS Malaysia (PLUS) has issued its Travel Time Advisory (TTA) for North-South Expressway (NSE) users ahead of the Chinese New Year celebration starting from Jan 20 to Feb 2, to reduce traffic congestion with volume expected to increase to two million vehicles daily.
In a statement, it urged motorists from the Klang Valley heading towards Perlis, Kedah, Penang, North Perak and Johor to enter the highway before 9am.
Meanwhile, motorists heading to other destinations such as Ipoh, Negeri Sembilan and Melaka are advised to get into the highway after noon.
For the return trip to Kuala Lumpur, PLUS advised its customers to enter the expressway before 9am to ensure the traffic flows in stages from all locations to the Klang Valley.
At the same time, the company said it would temporarily halt highway maintenance and repair works between Jan 22 and Feb 2 and would provide crane and tow truck services at strategic locations on the highway to help travellers enjoy a safe, smooth and comfortable journey.
PLUS will also enhance cooperation with the authorities such as Royal Malaysian Police, Fire and Rescue Department, ambulance, Civil Defence Force, and People's Volunteer Corps (RELA), as well as increasing the number of its personnel in preparation for emergency assistance.
On top of that, it is providing additional public toilets and mobile water tanks at several locations, as well 70 self-service reload kiosks (SSK) to accommodate the increase in traffic.– Bernama
Friday, December 20, 2019
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Wednesday, November 27, 2019
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Wednesday, November 20, 2019
Overload caused KTM server crash
Overload caused KTM server crash
KTM Bhd (KTMB) attributed “overwhelming demand” for ETS tickets that caused its ticketing servers to crash on Monday, frustrating tens of thousands of commuters.
The deluge, according to KTMB chief executive officer Datuk Kamarulzaman Zainal, came from the combination of demand associated with year-end school holidays, Christmas, Chinese New Year and Thaipusam, all of which was taking place from December until the end of February.
“We used to sell our tickets on a month-to-month basis but as we managed to secure a confirmed schedule from the contractor of the Klang Valley Double Track (KVDT) rehabilitation, we decided to open up the sale for the three-month block,” he told a press conference.
The KVDT rehabilitation is a massive project that had caused severe disruption to KTMB’s services running within the Klang Valley over the past few years as cargo, intercity, Komuter and ETS trains share either a pair of tracks and at work bottlenecks, only a single track.
Kamarulzaman said KTMB did its calculations before opening for the three-month block for sale on Monday.
“By our estimation, the ticketing system is supposed to be able to deal with the load,” he said adding that KTMB was also saddled with a “legacy” IT infrastructure that was purchased in 2000.
“It took up to 30 minutes to sell one ticket on Monday, and yesterday the time dropped to two minutes.
“We are truly sorry our customers had such an unpleasant experience,” he said, adding that the improvement was the result of several quick measures that were immediately implemented to address the situation.
Firstly, KTMB increased the bandwidth to its servers from 100Mbps to 200Mbps and secondly, it increased the number of central processing units used in its servers from 10 to 15.
For a longer-term solution, KTMB is embarking on a drive to embrace full digitisation of its infrastructure and services with substantial progress to be seen by the third quarter of next year.
“We already have a consultant studying our system so that it could be revamped.
“We expect to use ticketing systems that are on par with those used in aviation ticketing, as far as stability and reliability are concerned,” he said, adding that KTMB’s servers recorded nearly 400,000 users when sales opened, causing severe congestion.
Despite the chaos, KTMB still managed to sell up to 57,000 tickets by 10pm on Monday, with popular destinations being mostly north-bound, to places like Butterworth and Padang Besar.
A survey by The Star at KL Sentral yesterday found that a sense of calm had returned to the ticketing counters, with customers queuing calmly and orderly.
In Putrajaya, Transport Minister Anthony Loke expressed regret over Monday’s incident and said a substantial revamp of the ticketing system, which has weaknesses, was required.
“To this end, the ministry has directed KTMB to take remedial measures,” he said after attending a conference on bus rapid transit organised by Volvo Buses, Technology Depository Agency and Prasarana Malaysia Bhd.
~The Star~
KTM Bhd (KTMB) attributed “overwhelming demand” for ETS tickets that caused its ticketing servers to crash on Monday, frustrating tens of thousands of commuters.
The deluge, according to KTMB chief executive officer Datuk Kamarulzaman Zainal, came from the combination of demand associated with year-end school holidays, Christmas, Chinese New Year and Thaipusam, all of which was taking place from December until the end of February.
“We used to sell our tickets on a month-to-month basis but as we managed to secure a confirmed schedule from the contractor of the Klang Valley Double Track (KVDT) rehabilitation, we decided to open up the sale for the three-month block,” he told a press conference.
The KVDT rehabilitation is a massive project that had caused severe disruption to KTMB’s services running within the Klang Valley over the past few years as cargo, intercity, Komuter and ETS trains share either a pair of tracks and at work bottlenecks, only a single track.
Kamarulzaman said KTMB did its calculations before opening for the three-month block for sale on Monday.
“By our estimation, the ticketing system is supposed to be able to deal with the load,” he said adding that KTMB was also saddled with a “legacy” IT infrastructure that was purchased in 2000.
“It took up to 30 minutes to sell one ticket on Monday, and yesterday the time dropped to two minutes.
“We are truly sorry our customers had such an unpleasant experience,” he said, adding that the improvement was the result of several quick measures that were immediately implemented to address the situation.
Firstly, KTMB increased the bandwidth to its servers from 100Mbps to 200Mbps and secondly, it increased the number of central processing units used in its servers from 10 to 15.
For a longer-term solution, KTMB is embarking on a drive to embrace full digitisation of its infrastructure and services with substantial progress to be seen by the third quarter of next year.
“We already have a consultant studying our system so that it could be revamped.
“We expect to use ticketing systems that are on par with those used in aviation ticketing, as far as stability and reliability are concerned,” he said, adding that KTMB’s servers recorded nearly 400,000 users when sales opened, causing severe congestion.
Despite the chaos, KTMB still managed to sell up to 57,000 tickets by 10pm on Monday, with popular destinations being mostly north-bound, to places like Butterworth and Padang Besar.
A survey by The Star at KL Sentral yesterday found that a sense of calm had returned to the ticketing counters, with customers queuing calmly and orderly.
In Putrajaya, Transport Minister Anthony Loke expressed regret over Monday’s incident and said a substantial revamp of the ticketing system, which has weaknesses, was required.
“To this end, the ministry has directed KTMB to take remedial measures,” he said after attending a conference on bus rapid transit organised by Volvo Buses, Technology Depository Agency and Prasarana Malaysia Bhd.
~The Star~
Thursday, July 4, 2019
Upcoming flights between Melaka, Penang cancelled until Saturday (July 6)
Upcoming flights between Melaka, Penang cancelled until Saturday (July 6)
All flights between Melaka and Penang have been cancelled until Saturday (July 6) following a navigation system failure at Melaka International Airport (LTAM) in Batu Berendam.
AirAsia confirmed in a statement that six of its flights will be cancelled as the VHF omnidirectional range (VOR) navigational aid and Instrument Landing System (ILS) at the Melaka International Airport in Batu Berendam were inoperable.
An AirAsia spokesperson said the flights to-and-from Melaka will resume on July 6 when its systems are back online.
"We have contacted all affected guests and offered them alternatives.
"Guests may either move their travel dates, retain their fare values in their credit accounts for future travels or opt for a full refund," she said.
Guests who were affected by the cancelled flights may contact the AirAsia support team at https://support.airasia.com/s/?language=en_GB
It was earlier reported that flights AK6284 (Penang to Melaka) and AK6285 (Melaka to Penang) Wednesday (July 3) were cancelled following an apparent failure in the navigation system at LTAM.
It was learnt that AirAsia had sent buses to transport the stranded passengers in Melaka to KLIA2 to put them onboard Penang-bound flights.
~The Star~
All flights between Melaka and Penang have been cancelled until Saturday (July 6) following a navigation system failure at Melaka International Airport (LTAM) in Batu Berendam.
AirAsia confirmed in a statement that six of its flights will be cancelled as the VHF omnidirectional range (VOR) navigational aid and Instrument Landing System (ILS) at the Melaka International Airport in Batu Berendam were inoperable.
An AirAsia spokesperson said the flights to-and-from Melaka will resume on July 6 when its systems are back online.
"We have contacted all affected guests and offered them alternatives.
"Guests may either move their travel dates, retain their fare values in their credit accounts for future travels or opt for a full refund," she said.
Guests who were affected by the cancelled flights may contact the AirAsia support team at https://support.airasia.com/s/?language=en_GB
It was earlier reported that flights AK6284 (Penang to Melaka) and AK6285 (Melaka to Penang) Wednesday (July 3) were cancelled following an apparent failure in the navigation system at LTAM.
It was learnt that AirAsia had sent buses to transport the stranded passengers in Melaka to KLIA2 to put them onboard Penang-bound flights.
~The Star~
AirAsia plans to offer more routes via LTAM
AirAsia plans to offer more routes via LTAM
Low-cost carrier AirAsia Bhd (AirAsia) aims to offer more routes from the Melaka International Airport (LTAM) in addition to the direct flight between it and Penang launched today, said chief executive officer Riad Asmat.
He said this long-term goal would, however, hinge on passenger demand for the new routes and the cooperation of various parties, including the Melaka state government, in promoting the routes.
According to him, Melaka is one of the two most popular destinations among foreign passengers flying on the airline other than Penang, as both states share a few similarities in terms of culture and history that are recognised by the United Nations Educational, Scientific and Cultural Organisation (Unesco) and serve as the main attractions for tourists.
“In terms of new destinations via LTAM, there are many potential locations in the long term but we will do studies before finalising them. This will take three to six months.
“We believe Melaka itself has potential. Ticket sales recorded for the two-way flights between Melaka and Penang launched today were encouraging with more than 90 per cent of seats taken up,” he told reporters after the welcoming ceremony for the inaugural Melaka-Penang-Melaka flight at LTAM today witnessed by Chief Minister Adly Zahari.
The maiden flight, which used an Airbus A320 to ferry 175 passengers, left the Penang International Airport at 1.20 pm and landed at LTAM at 2.25 pm.
Riad said the launch of the route would not only help boost the local tourism industry but also contribute towards the long-term economic growth of the two Unesco World Heritage sites.
“Through the route, the people of Melaka who want to fly to Sabah and Sarawak or other destinations in ASEAN can take the appropriate flights via our hub in Penang. Melaka is AirAsia's sixth domestic destination in AirAsia and this marks the 14th route from our Penang hub," he said.
The daily direct flights, which depart from Penang to Melaka at 1.20 pm and from Melaka to Penang at 2.50 pm priced, are priced at RM79 for one-way travel.
Meanwhile, Adly said the new AirAsia flight at LTAM would help the state government in ensuring the airport function at an optimal level and be of service to the people.
He said it would contribute to the growth in tourists visiting Melaka, help to promote the state as one of Asia's leading destinations and give a boost to Visit Melaka Year 2019.
“In the first quarter of this year, Melaka welcomed 4.79 million tourists, comprising 3.41 million local tourists and 1.38 million foreign tourists. With the latest service offered by AirAsia, we are confident of achieving the target of 20 million tourists visiting Melaka this year,” he said.
-- BERNAMA
Low-cost carrier AirAsia Bhd (AirAsia) aims to offer more routes from the Melaka International Airport (LTAM) in addition to the direct flight between it and Penang launched today, said chief executive officer Riad Asmat.
He said this long-term goal would, however, hinge on passenger demand for the new routes and the cooperation of various parties, including the Melaka state government, in promoting the routes.
According to him, Melaka is one of the two most popular destinations among foreign passengers flying on the airline other than Penang, as both states share a few similarities in terms of culture and history that are recognised by the United Nations Educational, Scientific and Cultural Organisation (Unesco) and serve as the main attractions for tourists.
“In terms of new destinations via LTAM, there are many potential locations in the long term but we will do studies before finalising them. This will take three to six months.
“We believe Melaka itself has potential. Ticket sales recorded for the two-way flights between Melaka and Penang launched today were encouraging with more than 90 per cent of seats taken up,” he told reporters after the welcoming ceremony for the inaugural Melaka-Penang-Melaka flight at LTAM today witnessed by Chief Minister Adly Zahari.
The maiden flight, which used an Airbus A320 to ferry 175 passengers, left the Penang International Airport at 1.20 pm and landed at LTAM at 2.25 pm.
Riad said the launch of the route would not only help boost the local tourism industry but also contribute towards the long-term economic growth of the two Unesco World Heritage sites.
“Through the route, the people of Melaka who want to fly to Sabah and Sarawak or other destinations in ASEAN can take the appropriate flights via our hub in Penang. Melaka is AirAsia's sixth domestic destination in AirAsia and this marks the 14th route from our Penang hub," he said.
The daily direct flights, which depart from Penang to Melaka at 1.20 pm and from Melaka to Penang at 2.50 pm priced, are priced at RM79 for one-way travel.
Meanwhile, Adly said the new AirAsia flight at LTAM would help the state government in ensuring the airport function at an optimal level and be of service to the people.
He said it would contribute to the growth in tourists visiting Melaka, help to promote the state as one of Asia's leading destinations and give a boost to Visit Melaka Year 2019.
“In the first quarter of this year, Melaka welcomed 4.79 million tourists, comprising 3.41 million local tourists and 1.38 million foreign tourists. With the latest service offered by AirAsia, we are confident of achieving the target of 20 million tourists visiting Melaka this year,” he said.
-- BERNAMA
Friday, June 21, 2019
Booking Grab ride in Malaysia? Submit selfie first
Booking Grab ride in Malaysia? Submit selfie first
All Grab users in Malaysia will soon have to do a one-time selfie verification in order to use the app in the country. This is to fulfil regulatory requirements.
It will be similar to what new Grab users in Singapore are already doing, and a company spokesman said yesterday that Singaporeans would also have to comply with the Malaysian rule when using the app across the Causeway.
Grab, through an announcement on its Malaysian app and its website, informed users recently that the compulsory measure will be in place by July 12.
The website message read: "The selfie is for identity verification, safety, and may be used to assist the authorities when required. Grab ensures that your selfie and identity are secure and will not be shared with our driver-partners and merchants."
Grab added that explicit permission would be sought before any access to users' cameras.
Malaysian Transport Minister Anthony Loke had last July announced that, as part of new rules, passengers would have to upload valid identification card or passport details when they register for a ride-hailing account. He gave a year's grace to meet the requirements.
Grab adopted facial recognition technology to meet the new rule, with first-time users required to submit a selfie of themselves before booking a ride.
The Star daily reported that the new requirement has already helped solve a robbery-cum-murder case involving a Grab driver. Two suspects were nabbed in connection with the death of Mr Mohd Hanafiee Jaafar, who was robbed and killed on the job last month.
The incident resulted in drivers fearing post-midnight trips and avoiding areas deemed dangerous, The Star said.
Within Singapore, Grab users who signed up before February this year did not have to go through selfie verification, with their identities verified by either their Facebook account or credit card details.
But new users signing up from February have had to submit selfies to successfully open their accounts.
The Grab spokesman said: "These are part of our ongoing efforts to ensure high safety and security standards on our platform for both our customers and driver-partners."
Singaporeans who use Grab during trips to Malaysia told ST that they did not mind submitting a selfie so long as it was used solely for verification purposes.
Ms Wong Shi Hui, 25, who works in events management and visits Malaysia every three months, said: "It is good that measures are in place to protect drivers as well. Selfies seem harmless enough if they can ensure a safe ride for everyone."
~The Straits Times~
All Grab users in Malaysia will soon have to do a one-time selfie verification in order to use the app in the country. This is to fulfil regulatory requirements.
It will be similar to what new Grab users in Singapore are already doing, and a company spokesman said yesterday that Singaporeans would also have to comply with the Malaysian rule when using the app across the Causeway.
Grab, through an announcement on its Malaysian app and its website, informed users recently that the compulsory measure will be in place by July 12.
The website message read: "The selfie is for identity verification, safety, and may be used to assist the authorities when required. Grab ensures that your selfie and identity are secure and will not be shared with our driver-partners and merchants."
Grab added that explicit permission would be sought before any access to users' cameras.
Malaysian Transport Minister Anthony Loke had last July announced that, as part of new rules, passengers would have to upload valid identification card or passport details when they register for a ride-hailing account. He gave a year's grace to meet the requirements.
Grab adopted facial recognition technology to meet the new rule, with first-time users required to submit a selfie of themselves before booking a ride.
The Star daily reported that the new requirement has already helped solve a robbery-cum-murder case involving a Grab driver. Two suspects were nabbed in connection with the death of Mr Mohd Hanafiee Jaafar, who was robbed and killed on the job last month.
The incident resulted in drivers fearing post-midnight trips and avoiding areas deemed dangerous, The Star said.
Within Singapore, Grab users who signed up before February this year did not have to go through selfie verification, with their identities verified by either their Facebook account or credit card details.
But new users signing up from February have had to submit selfies to successfully open their accounts.
The Grab spokesman said: "These are part of our ongoing efforts to ensure high safety and security standards on our platform for both our customers and driver-partners."
Singaporeans who use Grab during trips to Malaysia told ST that they did not mind submitting a selfie so long as it was used solely for verification purposes.
Ms Wong Shi Hui, 25, who works in events management and visits Malaysia every three months, said: "It is good that measures are in place to protect drivers as well. Selfies seem harmless enough if they can ensure a safe ride for everyone."
~The Straits Times~
Saturday, May 25, 2019
PLUS: Plan your Raya trip
PLUS: Plan your Raya trip
Two million vehicles are expected to be on the highways during the peak period of the Hari Raya Aidilfitri festive season and those heading back to their hometowns are advised to plan their trips well.
PLUS Malaysia Bhd (PLUS) managing director Datuk Azman Ismail said he expected traffic volume to increase by 18% from the usual 1.7 million vehicles on normal days.
PLUS, he said, would also issue its travel time advisory (TTA) schedule to help people plan their balik kampung and balik kota travel between May 30 and June 10.
“PLUS has made various preparations in terms of highway operations and traffic distribution strategy to help drivers travel safer and more comfortably this festive season,” Azman said at a media briefing yesterday.
Those who are heading to nearer locations such as Negri Sembilan, Melaka and Selangor are advised to enter the highway after 10am.
Motorists can also get the TTA schedule via the PLUS mobile application.
The application also has an “SOS” button which allows help to be channelled immediately when turned on.
It provides real time CCTV footage from over 1,400 CCTV cameras on the highways.
“You can state your starting point and destination and it will show the traffic conditions.
“The CCTV footages are also updated every 10 seconds,” said Azman.
Motorists are advised to top up their Touch ‘n Go cards as the reload lanes on the highways will be closed from May 30 to June 11 to avoid congestion.
PLUS chief operating officer Zakaria Ahmad Zabidi advised the public, especially motorcyclists, to avoid using the emergency lanes on the highway.
“We would like to advise motorcyclists to wear bright-colour clothing to make themselves more visible, and if possible, travel during the day for better visibility,” he said.
PLUS will also place about 5,000 of its personnel on the North-South Expressway to help motorists.
Drones will also be used to facilitate traffic management at strategic locations on the highways.
Earlier, PLUS also unveiled its Hari Raya Aidilfitri video titled Tumpang which signifies the concessionaire’s endeavour to provide a meaningful journey for its customers.
Tumpang is about two men whose lives are unexpectedly intertwined.
The video also highlights the concept of silaturahim (friendship).
It can be viewed through all PLUS social media platforms as well as on YouTube.
~Courtesy of The Star~
Two million vehicles are expected to be on the highways during the peak period of the Hari Raya Aidilfitri festive season and those heading back to their hometowns are advised to plan their trips well.
PLUS Malaysia Bhd (PLUS) managing director Datuk Azman Ismail said he expected traffic volume to increase by 18% from the usual 1.7 million vehicles on normal days.
PLUS, he said, would also issue its travel time advisory (TTA) schedule to help people plan their balik kampung and balik kota travel between May 30 and June 10.
“PLUS has made various preparations in terms of highway operations and traffic distribution strategy to help drivers travel safer and more comfortably this festive season,” Azman said at a media briefing yesterday.
Those who are heading to nearer locations such as Negri Sembilan, Melaka and Selangor are advised to enter the highway after 10am.
Motorists can also get the TTA schedule via the PLUS mobile application.
The application also has an “SOS” button which allows help to be channelled immediately when turned on.
It provides real time CCTV footage from over 1,400 CCTV cameras on the highways.
“You can state your starting point and destination and it will show the traffic conditions.
“The CCTV footages are also updated every 10 seconds,” said Azman.
Motorists are advised to top up their Touch ‘n Go cards as the reload lanes on the highways will be closed from May 30 to June 11 to avoid congestion.
PLUS chief operating officer Zakaria Ahmad Zabidi advised the public, especially motorcyclists, to avoid using the emergency lanes on the highway.
“We would like to advise motorcyclists to wear bright-colour clothing to make themselves more visible, and if possible, travel during the day for better visibility,” he said.
PLUS will also place about 5,000 of its personnel on the North-South Expressway to help motorists.
Drones will also be used to facilitate traffic management at strategic locations on the highways.
Earlier, PLUS also unveiled its Hari Raya Aidilfitri video titled Tumpang which signifies the concessionaire’s endeavour to provide a meaningful journey for its customers.
Tumpang is about two men whose lives are unexpectedly intertwined.
The video also highlights the concept of silaturahim (friendship).
It can be viewed through all PLUS social media platforms as well as on YouTube.
~Courtesy of The Star~
Monday, May 20, 2019
Melaka Sentral Terminal to be busy on Raya
Melaka Sentral Terminal to be busy on Raya
The number of people using the Melaka Sentral Terminal here is expected to double to 20,000 a day during the Hari Raya Aidilfitri celebration compared to 10,000 on weekdays.
Melaka Chief Minister Adly Zahari said the Central Ticketing System (CTS), which began operating on March 1, would enable the terminal to cope with the increased traffic.
He said the refurbishment works of various basic infrastructure such as waiting rooms at the terminal would also reduce congestion and provide comfort to consumers.
“The use of CTS also protects passengers, primarily to avoid fraud cases and inconsistencies in ticket prices, especially during festive seasons and public holidays.
At the event, Adly presented contributions under the Self-Employed Disaster Scheme amounting to RM156,728.40 to 997 drivers of taxis or rental cars in the state, which were channelled through the Social Security Organisation (Socso).
Adly said 12 ticket counters, including one for the disabled and senior citizens, as well as 20 self-service kiosks were provided round the clock for the convenience of travellers.
Melaka Sentral Sdn Bhd has also allocated RM5mil to upgrade facilities around the terminal area in stages to ensure the services provided are of high quality.
Meanwhile, teacher Affifah Hanie Azlan, 28, who has been travelling to Klang, Selangor every weekend since August last year to visit her parents, said the system at Melaka Sentral provided comfort and convenience to her, especially in ticketing.
“The system allows me to choose the time and the bus options offered are clearer than the previous system,” she said.
Sharing her sentiment was retiree Maryani Mohd Ali, 62 who was satisfied with the infrastructure and CTS, saying it was comparable to an airport terminal.
“The first time I bought a ticket using the CTS, I was a little lost, but the staff are helpful and the designated counters for senior citizens are convenient,” she said. — Bernama
The number of people using the Melaka Sentral Terminal here is expected to double to 20,000 a day during the Hari Raya Aidilfitri celebration compared to 10,000 on weekdays.
Melaka Chief Minister Adly Zahari said the Central Ticketing System (CTS), which began operating on March 1, would enable the terminal to cope with the increased traffic.
He said the refurbishment works of various basic infrastructure such as waiting rooms at the terminal would also reduce congestion and provide comfort to consumers.
“The use of CTS also protects passengers, primarily to avoid fraud cases and inconsistencies in ticket prices, especially during festive seasons and public holidays.
At the event, Adly presented contributions under the Self-Employed Disaster Scheme amounting to RM156,728.40 to 997 drivers of taxis or rental cars in the state, which were channelled through the Social Security Organisation (Socso).
Adly said 12 ticket counters, including one for the disabled and senior citizens, as well as 20 self-service kiosks were provided round the clock for the convenience of travellers.
Melaka Sentral Sdn Bhd has also allocated RM5mil to upgrade facilities around the terminal area in stages to ensure the services provided are of high quality.
Meanwhile, teacher Affifah Hanie Azlan, 28, who has been travelling to Klang, Selangor every weekend since August last year to visit her parents, said the system at Melaka Sentral provided comfort and convenience to her, especially in ticketing.
“The system allows me to choose the time and the bus options offered are clearer than the previous system,” she said.
Sharing her sentiment was retiree Maryani Mohd Ali, 62 who was satisfied with the infrastructure and CTS, saying it was comparable to an airport terminal.
“The first time I bought a ticket using the CTS, I was a little lost, but the staff are helpful and the designated counters for senior citizens are convenient,” she said. — Bernama
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